General

Automation campaigns  

• Choose the right SMS partner with Ometria
• Incident and 'whoops' email guide
• Automation campaign checklist

Broadcast campaigns  

• Setting up your first broadcast campaign

Best practices  

• Predicted next order date use cases
• An Introduction to reactivation and retention
• Understanding email and database metrics in a subscription business
• Re-engaging lapsed contacts ahead of Black Friday

Case studies  

• Case study | Responsive content
• Case study | SMS campaigns
• Case studies | The Retail Success Model

Professional services, deliverability and support  

• Black Friday and peak period 2023
• Technical Projects Overview
• Deliverability Overview
• iOS15 webinar

Customer Success monthly digest  

• 2023 Customer Success monthly digest
• 2022 Customer Success monthly digest
• 2021 Customer Success monthly digest
• 2020 Customer Success monthly digest